> ## Documentation Index > Fetch the complete documentation index at: https://docs.receptonic.com/llms.txt > Use this file to discover all available pages before exploring further. # DIDLogic Integration > A step by step guide to connect your DIDLogic account via SIP trunking ## 1. Purchase a Phone Number Log in to your DIDLogic dashboard at [app.didlogic.com](https://app.didlogic.com) and go to the **BUY** tab. Search by country and area code, add a number to your cart, and complete checkout. Your new number will appear under the **PURCHASED** tab. ![DIDLogic BUY tab with country search](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-buy-number.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=540a70397d65aad10506204cb59835af) ## 2. Configure Your SIP Account (Outbound) Go to the **SIP** tab and click **Edit** on your SIP account. ![DIDLogic SIP tab showing accounts list](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-sip-tab.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=c59c869f72a5967a3e48e7a3dee033dd) ![DIDLogic Edit SIP account](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-sip-edit.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=f54556bca96dcf886abf8a698a5cf571) Note the **SIP account number** (e.g., `12345`) — this is your **username** that you will use in Receptonic. Set a password in both the **Password** and **Confirm Password** fields — you will use this same password when importing the number to Receptonic. ![DIDLogic SIP password fields](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-sip-password.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=3b2ca922f02005969152375c25b36c9b) Enable **"Restrict to authorized IPs"** and add the IP address `34.195.177.252`, then click **Add** and **Update**. ![DIDLogic Restrict to authorized IPs with 34.195.177.252 added](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-sip-restrict-ip.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=d63cd221be9d1cad3195a099b56c080c) Scroll down to find your region and copy the **SIP URI** from the regional gateway list. You will need this for the outbound settings in Receptonic. ![DIDLogic regional SIP URI selection](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-sip-region.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=ead67dfc472366379c4bfb0ac84394d3) ## 3. Configure Inbound Routing (in DIDLogic) Go to the **PURCHASED** tab and click **Destination** next to your phone number. ![DIDLogic Purchased numbers list](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-purchased-tab.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=448b2c66d293a1ee6baefe6bc437ecb9) Delete any existing destination, then change the selector from "SIP device" to **"SIP URI"**. ![DIDLogic selecting SIP URI type](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/didlogic-destination-select.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=d9aefcdd1cf45fbd30751d2c3f87248c) Enter the SIP URI in the following format: ``` @5wed79aeavr.sip.livekit.cloud ``` For example, if your number is `+15551234567`, enter: ``` 15551234567@5wed79aeavr.sip.livekit.cloud ``` Click **Add**. ## 4. Import Number to Receptonic Go to your Receptonic dashboard → **Your Phone Numbers** → **"Integrate SIP trunk"** and fill in your details: ``` Phone number: Your DIDLogic number in E.164 format (e.g., +15551234567) Username: The SIP account number from Step 2 (e.g., 12345) Password: The password you set in Step 2 ``` ![Fill in SIP integration details](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/sip-integration-sip-type.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=5d171c05123c9cc82102e4352c3b1683) Under **Outbound settings**, paste the regional SIP URI you copied in Step 2. Set **Number format** to **"International with + in front"** and enable **"Outbound call will come from a fixed IP address"**. ![Outbound SIP settings](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/sip-integration-outbound.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=4b7b171a66677f808e7fca88a3f4ad01) Under **Inbound settings**, select **"IP Address"** as the authorization type. Add the IP address of your chosen DIDLogic regional gateway from the table below: | Gateway | IP Address | | - | - | | sip.nl.didlogic.net | 89.149.192.7 | | sip.uk.didlogic.net | 23.19.63.1 | | sip.se.didlogic.net | 5.150.254.205 | | sip.de.didlogic.net | 157.230.96.24 | | sip.fr.didlogic.net | 159.8.84.235 | | sip.hk.didlogic.net | 188.42.84.76 | | sip.sg.didlogic.net | 188.42.84.76 | | sip.au.didlogic.net | 119.9.12.222 | | sip.nz.didlogic.net | 131.203.181.17 | | sip.ir.didlogic.net | 161.202.135.82 | | sip.ca.didlogic.net | 138.197.143.154 | | sip.lax.didlogic.net | 185.118.62.77 | | sip.nyc.didlogic.net | 192.241.183.87 | | sip.za.didlogic.net | 102.130.116.205 | | sip.br.didlogic.net | 169.57.132.146 | ![Inbound SIP settings](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/sip-integration-inbound.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=98bfcb70b8fd86f59d7bf834ebdbd447) Select the **Country** where your SIP trunk is located. ![SIP country selection](https://mintcdn.com/soft-touch-technology/er_wysvhgj6vOn13/resources/did-logic/sip-integration-country.png?fit=max\&auto=format\&n=er_wysvhgj6vOn13\&q=85\&s=c001dc575be7e79a707f3f1a20a9074d) ## 5. Verify Setup Make a test call to your number to verify inbound calling, then use the test call feature to verify outbound calling. ## Security Requirements > [!WARNING] > > Your SIP credentials need to be secure. Your password must have at least 12 characters, include numbers, upper and lowercase letters, and special characters are recommended. ## Common Issues > [accordion] Outbound calls not working? > > * **Verify the SIP URI** — Make sure you copied the correct regional SIP URI from Step 2. Remove any trailing spaces. > * **Check your username** — The username is the numeric SIP account number (e.g., `12345`), not your email address or account name. > * **Check your password** — Ensure the password in Receptonic matches exactly what you set in the DIDLogic SIP account settings. > * **Verify IP whitelist** — Make sure `34.195.177.252` is added to the authorized IPs in your DIDLogic SIP account. > [accordion] Inbound calls not working? > > * **Verify the SIP URI destination** — In DIDLogic, make sure the destination is set to SIP URI (not SIP device) and the format is correct: `@5wed79aeavr.sip.livekit.cloud` > * \**Check the IP whitelist in Receptonic.* — Make sure the IP address you added in the Receptonic inbound settings matches the regional gateway you are using. Refer to the gateway IP table in Step 4. *** > [!NOTE] > > Need help setting up? Our support team specializes in helping customers > integrate their phone systems. We'll guide you through the entire process, > ensuring a smooth setup with your specific phone system configuration. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.