> ## Documentation Index
> Fetch the complete documentation index at: https://docs.receptonic.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Price Breakdowns

> Examples of Receptonic subscriptions, usage allowances, extra voice minutes and chat credits.

# How your subscription and extra usage work

Every Receptonic plan includes a monthly voice-minute allocation and a monthly addition of chat credits. You can choose monthly billing or yearly billing at the **full 12-month price**, with no annual discount.

## Current subscription allowances

| Plan | Monthly subscription | Voice minutes/month | Chat credits added/month | Extra voice minute |
| - | -: | -: | -: | -: |
| Solo | £49 | 120 | 300 | £0.45 |
| Start | £89 | 240 | 600 | £0.38 |
| Growth | £199 | 700 | 1,800 | £0.30 |
| Business | £369 | 1,500 | 4,000 | £0.25 |
| Scale | £649 | 3,000 | 9,000 | £0.22 |

## Example 1: Solo account with extra voice usage

A Solo customer has a **£49 monthly subscription** with **120 included voice minutes**. They use the included 120 minutes and then buy **20 extra minutes** at **£0.45 per minute**.

| Item | Calculation | Amount |
| - | - | -: |
| Monthly subscription | Fixed price | £49.00 |
| Extra 20 voice minutes | 20 × £0.45 | £9.00 |
| **Total subscription plus extra-minute purchase** | £49 + £9 | **£58.00** |

This example excludes any separate phone-number, carrier, optional service or tax charges. Additional minutes are purchased through the available top-up process; the example does not mean every account automatically incurs an overage charge without a purchase or enabled top-up arrangement.

## Example 2: Growth account with extra voice usage

A Growth customer has a **£199 monthly subscription** with **700 included voice minutes**. They purchase **50 extra minutes** at **£0.30 per minute**.

| Item | Calculation | Amount |
| - | - | -: |
| Monthly subscription | Fixed price | £199.00 |
| Extra 50 voice minutes | 50 × £0.30 | £15.00 |
| **Total subscription plus extra-minute purchase** | £199 + £15 | **£214.00** |

## Example 3: Yearly billing

A Start customer chooses yearly billing:

* **Monthly equivalent:** £89.
* **Annual subscription charge:** 12 × £89 = **£1,068**.
* **Annual discount:** None.
* **Included plan allowance:** **240 voice minutes per month** and **600 new chat credits per month**, subject to the account's billing-cycle allocation settings.

Yearly billing pays for the subscription in advance; it does **not** mean all monthly voice-minute allowances can be consumed as one unrestricted annual pool.

## When unused balances carry forward

| Usage type | End of allocation period |
| - | - |
| Included voice minutes | **Reset:** unused minutes do not carry forward |
| Chat credits | **Carry forward:** unused credits remain in the balance |
| Purchased additional usage | Governed by the relevant purchase terms and balance displayed in the dashboard |

**Chat credits and voice minutes are different balances.** Standard paid subscription chat credits cannot be converted into voice minutes.

## SMS and external channel costs

SMS, WhatsApp, phone-number rental and other connected channels may have their own usage rules and third-party charges. If a channel is enabled, check the applicable charges and the consumption shown in your dashboard before activating a live campaign. Do not assume an SMS uses the same billing unit as an AI chat reply.

## Controlling spending

1. Check your voice and chat balances regularly in the [Receptonic dashboard](https://app.receptonic.com).
2. Pay attention to low-balance and usage alert emails.
3. Purchase additional usage only when needed, or configure optional automatic top-ups if offered in your account.
4. Check the cost of any rented number and connected carrier before using it.
5. For questions about billing, email [support@receptonic.com](mailto:support@receptonic.com).

You can see the main subscription terms on the **[Cost Overview](https://docs.receptonic.com/pricing/overview.md)** page.


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